At Vicky First, every single order comes with Free Worldwide Shipping!
All of our t-shirts are made to order. Rather than keeping mass inventory in a single warehouse, each item is custom-printed especially for you upon ordering through our global production network. Depending on the product and design, your item may be crafted in and shipped from different production facilities around the world to ensure optimal quality.
1. Production & Order Processing
Fulfillment Time: Because every item is individually crafted, orders typically require 1 to 4 business days for printing and quality inspection before being dispatched.
Order Modifications: Once an order is placed, it immediately enters production. As a result, we cannot guarantee changes to order details or shipping addresses after checkout.
2. International Shipping & Estimated Delivery Times
We ship to customers all over the world, completely free of charge.
Because different designs or garments may be produced at specialized fulfillment facilities worldwide, your order will ship directly from the production site best equipped for your specific item.
Standard Global Shipping: Free on all orders worldwide.
Estimated Delivery Window: Generally 5 to 12 business days after production, depending on your destination country and customs processing times.
Multiple Items: If your order contains multiple items or different designs, they may be produced at different facilities and arrive in separate packages with separate tracking numbers (at no extra cost to you!)
3. Order Tracking
As soon as your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package in real-time.
Note: Tracking details may take up to 24–48 hours to update after dispatch.
4. Incorrect Delivery Address
Please double-check your shipping details before submitting your order!
If a package is returned to us or cannot be delivered due to an incorrect, incomplete address provided by the customer, or a rejected package, the customer will be responsible for the cost of re-printing and re-shipping the replacement order always under availability cause the fact that we have limited production of each of our products.
5. Lost or Delayed Packages
We want to make sure your package arrives safely.
Packages Lost in Transit: If your tracking link shows no movement for several consecutive days and the estimated delivery date has passed, please contact us within 30 days of the estimated delivery date. We will issue a claim with the carrier and send a free replacement.
Orders Marked as "Delivered" but Missing: If carrier tracking marks your package as "Delivered," but you cannot find it:
1. Check with family members, building managers, or neighbors who may have received it on your behalf.
2. Verify your shipping address on your order confirmation email.
3. Contact your local mail carrier or post office.
As carriers do not cover claims for orders verified as delivered to the correct address, we cannot offer free replacements for packages marked as "Delivered". However, we will gladly assist you in placing a re-order if needed.
If you have any questions regarding your shipment, feel free to contact us at hello@vickyfirst.com.