Last Updated: October 16, 2026
Welcome to Vicky First (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website hosted on Shopify (www.vickyfirst.com) and any purchases made through our store.
By accessing our website, browsing our collections, or placing an order, you agree to be bound by these Terms and our related policies (including our [Privacy Policy] and [Cookie Policy]). Please read them carefully.
1. Brand Philosophy & Slow Fashion Commitment
Vicky First is an ethical, slow-fashion brand dedicated to sustainable luxury, intentional design, and limited production.
- Limited Editions: To minimize textile waste and ensure exclusivity, our collections-including our racing car editions, creative thought series, and elevated classics-are produced in strictly limited quantities.
- No Mass Production: Once an edition or piece is sold out, it may not be restocked.
2. Shopify Hosting & Platform
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to present and sell our products to you. By using our site, you acknowledge that your data is stored through Shopify’s data storage, databases, and general Shopify application under secure protocols.
3. Eligibility & Account Creation
- By using this site, you represent that you are at least the age of majority in your state or province of residence.
- When creating an account or placing an order, you agree to provide accurate, complete, and current information (including a valid email address and delivery location).
4. Products & Pricing
- Descriptions & Imagery: We strive to display the colors, fabrics, and fit of our t-shirts as accurately as possible. However, actual colors may vary slightly depending on your screen settings.
- Pricing & Currency: All prices are displayed in the currency of your choice, however our base currency is sterling pounds, and are subject to change without notice prior to order confirmation. Taxes and shipping fees are included in the prices display in each item.
- Errors: In the event that a product is listed at an incorrect price due to a technical error, we reserve the right to cancel or refuse any orders placed for that item.
5. Orders & Availability
- Order Acceptance: Receiving an order confirmation email does not signify our final acceptance of your order. We reserve the right to accept, decline, or limit order quantities at any time after receiving your order (e.g., in cases of suspected fraud or inventory errors).
- Limited Edition Allocations: Because our collections are produced in limited runs, items in your cart are not reserved until checkout is completed.
6. Shipping & Delivery
- Ethical Processing: As a slow-fashion brand, we prioritize quality and responsible logistics over rushed mass-shipping. Orders are processed within 24-72h.
- Delivery Times & Tracking: Shipping estimates and tracking details are provided at checkout and in your shipping confirmation email. We are not responsible for delays caused by customs processing or carrier issues beyond our control.
- Customs & Duties: We ship worldwide, however some countries are exempt from our services because of government restrictions.
Because our t-shirts are custom-printed on demand specifically for each customer, we encourage intentional purchasing.
7. Returns & Exchanges
- Made-to-Order & Change of Mind: Due to the personalized nature of print-on-demand production, we do not accept returns, refunds, or exchanges for change of mind or incorrect size/color selection. Please consult our Sizing Chart before placing an order to ensure proper fit.
- Damaged, Defective, or Incorrect Items: If your item arrives damaged, defective, or incorrect, it is eligible for a free replacement or full refund. You must contact our support team at hello@vickyfirst.com within 14 days of delivery, including your order number and clear photos of the issue.
- Exchanges: Direct exchanges are not available, as items are printed individually upon order placement.
For full instructions and details on lost shipments, please review our [Exchange & Return Policy].
8. Intellectual Property
All content on this website-including but not limited to brand name, logo, t-shirt designs, artwork, graphics, racing collection concepts, creative text, and imagery-is the exclusive intellectual property of Vicky First and protected by international copyright and trademark laws. You may not reproduce, distribute, or modify any content without our express written permission.
9. User Conduct & Prohibited Uses
You agree not to use our site or content:
- For any unlawful purpose or to solicit others to perform illegal acts.
- To infringe upon our intellectual property rights or those of others.
- To submit false or misleading information.
- To upload viruses, malware, or malicious code that compromises the functionality or security of our Shopify store.
10. Limitation of Liability
To the fullest extent permitted by law, Vicky First shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our site, inability to access our site, or any products purchased through our store.
11. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of England, United Kingdom, without regard to its conflict of law principles.
12. Changes to Terms & Conditions
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the site after any changes constitutes acceptance of those updates.
13. Contact Information
For questions regarding these Terms & Conditions or your orders, please contact us at:
- Email:hello@vickyfirst.com
- Brand Name: Vicky First
- Website: www.vickyfirst.com